Service Delivery Specialist - Commercial Insurance Operations

Private Advertiser · 📍 Canggu,Ubud,Denpasar,Jimbaran,Nusa Dua,Kuta,Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
MYR 4000 - 6000
We are seeking a highly motivated Service Delivery Specialist to join our Commercial Insurance Operations team. In this role, you will be responsible for ensuring the smooth and efficient delivery of insurance services to our clients. You will work closely with our team to understand client needs, develop and implement service solutions, and monitor service performance. This is an excellent opportunity for someone looking to make a significant impact in the insurance industry.

📋 Tanggung Jawab Pekerjaan

Develop and implement service delivery plans to meet client needs and business objectives.,Monitor and analyze service performance to identify areas for improvement.,Coordinate with cross-functional teams to ensure timely and accurate service delivery.,Provide excellent customer service and support to clients.,Stay up-to-date with industry trends and best practices in commercial insurance operations.,Conduct regular service reviews and provide feedback to the team.,Manage and maintain service documentation and records.,Participate in training and development activities to enhance service delivery skills.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Insurance, or a related field.,Minimum of 3 years of experience in commercial insurance operations or a related field.,Strong understanding of commercial insurance products and services.,Excellent communication and interpersonal skills.,Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.,Familiarity with insurance software and systems is a plus.,Ability to work well under pressure and meet tight deadlines.,Strong problem-solving and analytical skills.

🛠️ Keahlian

Service DeliveryClient ManagementInsurance OperationsCustomer ServiceData AnalysisProject ManagementCommunicationProblem-Solving
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